Privacy Policy
Dhaga Dori is operated by Samridhee Creations (“we”, “us”). This policy explains what personal information we collect when you use dhaga-dori.com and how we use it.
Information we collect
- Name, email, phone number, and delivery address, when you place an order.
- Your name and email from Google, if you choose to sign in with a Dhaga Dori account.
- Order history and wishlist items linked to your account, if you have one.
- Basic usage and campaign data (such as which link brought you to the site), collected via cookies and, where enabled, Google Analytics and Meta Pixel.
How we use it
- To process and deliver your order, and to contact you about it.
- To respond to support requests sent to us.
- To detect and prevent fraudulent orders.
- To understand which marketing and pages are working, so we can improve the site.
Payment information
Payments are processed directly by Razorpay. We never see or store your card, UPI, or net-banking credentials.
Who we share data with
- Razorpay, to process payment.
- Shiprocket, to deliver your order and provide tracking.
- Resend, to send you order-related emails.
We do not sell your personal information to anyone.
Cookies
We use a cookie to remember your cart and, if you sign in, your session. Where analytics tools are enabled, they may also set cookies to measure site usage and advertising performance.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you by writing to support@dhaga-dori.com. We keep order records for as long as required for accounting and tax purposes.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page.
Contact
Questions about this policy can be sent to support@dhaga-dori.com.